699jl's Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how we collect, store, and protect your data.
Introduction and Scope
699jl (referred to hereinafter as "we", "us", or "the platform") operates a trusted online entertainment platform for users in Bangladesh. This privacy policy explains how we handle your personal information when you use our website and services.
By accessing the 699jl website (https://699jl.lat) or any related services, you are considered to have accepted the terms set out in this privacy policy. If you do not agree with this policy, please refrain from using our services.
This policy supplements our Terms and Conditions and should be read together with them. We may update this privacy policy from time to time and will notify you in an appropriate manner if significant changes are made.
Information We Collect
We collect various types of information to provide our services. A detailed description of each is given below:
a) Registration Information
When you open an account with 699jl, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and information required to manage your account
- Mobile number (for account verification and security)
- Residential address (where required)
- Identity document details (for KYC verification)
b) Financial Transaction Information
When you make deposits or withdrawals via bKash, Nagad, or Rocket, we collect:
- Payment method details (but not your full PIN or password)
- Transaction amount and date
- Transaction reference number
- Deposit and withdrawal history
c) Technical Information
Information collected automatically when you use our platform:
- IP address and device type
- Browser type and operating system
- Duration and sequence of service usage
- Cookie and session data (see Section 8 for details)
- Referral source (where you came from)
d) Communication Information
When you contact us via live chat support or email, we keep a record of that conversation. This helps us improve our service quality and resolve disputes.
Purpose of Using Information
We use the information we collect for the following legitimate purposes:
- Account management: Creating, managing, and keeping your account secure.
- Age verification: Confirming that the user is at least 21 years of age.
- Processing financial transactions: Completing deposits and withdrawals via bKash, Nagad, and Rocket.
- Fraud prevention: Detecting and preventing unauthorized transactions and fraudulent activity.
- Customer service: Providing support 24/7 via live chat and email.
- Service improvement: Analyzing user experience to further improve the platform.
- Responsible gaming: Identifying patterns of excessive play and providing appropriate support.
- Meeting legal obligations: Complying with applicable legal and regulatory requirements.
- Communication: Sending important updates, security notices, and account-related information.
We will never use your personal information beyond the purposes described above, and we will not sell it to third parties without your consent.
Sharing and Disclosure of Information
699jl treats the privacy of your personal information with the utmost importance. We do not share your information with third parties except in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third-party service providers to operate our services, such as payment processors and technology providers. These partners are given access only to the information necessary to deliver their designated services and are bound by the same strict confidentiality terms as this policy.
4.2 Disclosure for Legal Reasons
If required under a court order, direction from a government authority, or legal obligation, we may be required to disclose relevant information. Any such disclosure will always be within the limits of the law and restricted to the minimum information necessary.
4.3 Fraud Prevention
Information necessary to prevent fraud, money laundering, or other illegal activity may be shared with relevant authorities or other gaming operators.
4.4 Business Transfer
If there is a possibility that your information may be transferred to a new owner as part of a merger, acquisition, or asset sale, we will notify you in advance and the new party will maintain the same privacy standards.
Explicit restriction: We will never sell, rent, or exchange your information with third parties for commercial purposes.
Data Security Measures
699jl uses industry-standard security technologies and practices to keep your personal information secure:
SSL Encryption
All data transmissions are protected by SSL (Secure Socket Layer) encryption, which guards your information against unauthorized access.
Secure Servers
Your information is stored on high-security servers, where only authorized staff can access it when necessary.
Two-Factor Authentication
The option to use Two-Factor Authentication when logging into your account is provided.
Data Minimization
We collect only the information that is strictly necessary to provide our services and avoid collecting unnecessary data.
Even so, transmitting information over the internet is not completely secure. Although we take every precaution, we cannot guarantee that information provided to our systems will always be entirely secure. It is therefore your responsibility to keep your account password safe.
Data Retention Period
699jl retains your information in accordance with the following policy:
- Active accounts: All information is retained for as long as your account remains active.
- After account closure: Certain information may be retained for a specified period as required by legal obligations, dispute resolution, or fraud prevention.
- Financial transaction records: Transaction history may be retained for an extended period in line with regulatory requirements.
- Inactive accounts: For accounts that have been inactive for an extended period, we may delete the information or store it securely after a set time.
At the end of the specified retention period, information will be securely deleted or anonymized so that you can no longer be identified.
Your Rights and Controls
As a user of 699jl, you have the following rights regarding your personal information:
Right to Access
You can view your personal information at any time by logging into your account. Contact our support team for more detailed information.
Right to Correction
If any of your information is incorrect or incomplete, you can request that it be corrected. Keeping your information accurate is important for the secure management of your account.
Right to Deletion
You can request that your personal information be deleted. However, if there are legal obligations or ongoing disputes, it may be necessary to retain certain information.
Data Portability
You can request to receive your account information in a standard format. Processing this request may take some time.
Right to Object to Processing
In certain circumstances you may object to the processing of your information. However, this may affect the delivery of our services.
To exercise any of the rights listed above, please contact our support team directly. We will respond to your request within a reasonable time.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website. Cookies are small text files stored in your browser.
8.1 Cookies We Use
- Essential cookies: Required for the core functionality of the platform, such as maintaining your login session.
- Functional cookies: Used to remember your preferences and settings, such as language preference.
- Analytics cookies: Used to analyze site usage and improve our services.
- Security cookies: Used to prevent fraud and unauthorized access.
8.2 Cookie Controls
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features of the platform to not work properly.
Privacy Protection for Minors
699jl strictly does not provide services to persons under the age of 21. Our platform is an adult entertainment service intended only for those aged 21 and above.
We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor is using our services, we will immediately close that account and delete the associated information.
If you believe a minor is using our platform, please let us know at [email protected].
Third-Party Services
Our platform uses third-party services such as bKash, Nagad, and Rocket for payment processing. These services have their own privacy policies.
When you access these services to make a payment, the privacy policy of that service will apply. We are not responsible for how these third-party services handle your information.
We have carefully selected these third-party services and ensured that they maintain appropriate security standards.
Policy Changes and Updates
699jl may update this privacy policy from time to time. Changes will be published on this page and the "Last updated" date at the top of the page will be revised.
For significant changes, we will send a notification to your registered email address or display a special announcement on the platform.
If you continue using our services after changes are published, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Contact by Email
Email us for any privacy-related matter:
[email protected]
We typically respond to your request within business days.
Live Chat Support
Use our 24/7 Bengali live chat support for immediate assistance. Our support team is ready to answer any of your questions related to privacy.
We respect your right to privacy and are committed to resolving any of your concerns. Thank you sincerely for placing your trust in 699jl.
To learn more, visit our pages
Read our Terms & Conditions, Responsible Gaming guidelines, and FAQ — get complete information about 699jl.